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TRUCONNECT® is a suite of remote service products and applications to support maintenance operations and drive improvements in safety and productivity. It is an important building block in how we deliver Lifecycle Care in Real Time.
TRUCONNECT Remote Monitoring provides you with crane usage and operating data to help you plan and schedule preventive maintenance.
TRUCONNECT Brake Monitoring provides continuous knowledge of brake condition and detects brake faults.
TRUCONNECT Remote Support gives you 24/7 access to a global network of crane experts and specialists, offering problem solving and troubleshooting to help reduce unplanned downtime.
TRUCONNECT data and alerts are available on our customer portal - yourKONECRANES.com - and can be viewed at any time on any device. We use your TRUCONNECT data during your Service Reviews to go over alerts and equipment usage information. During your Business Review we look at trends in safety and production alerts and which assets are showing the highest number of alerts and running hours.