OUR FIVE SERVICE PROGRAMS ARE TAILORED FOR EACH CUSTOMER
CARE Preventive Maintenance Program
The CARE Preventive Maintenance Program is our most popular service offering. It has been designed to improve your equipment safety and productivity through the systematic application of compliance inspections in jurisdictions where that is allowed, preventive maintenance inspections and routine maintenance. When combined with remote-monitoring technology corrective maintenance, retrofits and consultation services, lifecycle value is maximized.
All inspections and maintenance work is performed by trained and qualified Konecranes inspectors employing our proprietary Risk and Recommendation Method.
The CARE Program is tailored to your specific needs. We take into account the equipment, its usage, operating environment, duty class, service history, manufacturer's recommendations and statutory requirements.
To support fast and reliable decision-making regarding maintenance, our inspection findings, together with prioritized risks and recommended actions, are reviewed with you on a regular basis. Please check our Consultative Approach and MAINMAN Planned Maintenance for further details.
BEYOND PREVENTIVE MAINTENANCE, COMMITMENT OR COMPLETE COULD BE THE ANSWER
If you're looking for a more comprehensive service agreement that goes beyond preventive maintenance, you may want to consider our COMMITMENT Maintenance Program. This program is a comprehensive maintenance program designed to help you reach safety and productivity targets that are mutually defined and established with Konecranes.
Consultations and regular reviews are foundational to the success of the program. These reviews and prioritized improvement recommendations are the basis for continuous development. Recommended actions, such as retrofits and modernizations are intended to enable further improvements in safety, performance and reliability aiming for the highest lifecycle value.
The COMPLETE Maintenance and Operations Program is our most tailored service agreement. It is designed to accommodate customers who would like to completely outsource their maintenance and the operation of their equipment. Under this program, Konecranes collaborates with you to establish material handling and performance objectives for your equipment and processes. Each COMPLETE Program is normally based on a long-term agreement and therefore requires a detailed evaluation process with mutually agreed terms.
IF YOU NEED JUST THE BASICS, ASK ABOUT CONDITION OR CONTACT
The CONDITION Inspection Program is designed to help you comply with local statutory requirements and support your in-house maintenance. These inspections provide accurate information on deficiencies and violations as defined by regulations and our own experience. Trained and qualified professionals perform the inspections. The CONDITION Program gives you access to our inspection expertise with online reporting and allows you to try our other services as needed.
CONTACT is our most basic on-demand service, typically for emergency repairs, spare parts, breakdown response and other ad hoc needs. Our teams are trained to understand the unique requirements of all crane makes, regardless of the original manufacturer, and provide maintenance in accordance with OEM specifications. In fact, two-thirds of the cranes we service are from brands other than our own. With CONTACT, we can prove ourselves to you one transaction at a time.
Please contact us to request more information about our service programs.